Shipping policy

Shipping & Delivery

Where we ship

Modern Pet Interiors currently ships to the contiguous United States, including Washington, D.C. We do not currently offer delivery to Alaska, Hawaii, U.S. territories, or international destinations.

Shipping cost

Standard shipping is free on all orders delivered within the contiguous United States, including Washington, D.C. There is no minimum purchase required. Applicable taxes are shown at checkout before payment.

Processing and delivery

Orders are generally processed within 1–3 business days, excluding weekends and holidays. Processing time is separate from carrier transit time. Delivery times vary by product, fulfillment partner, and destination. Product-specific delivery estimates, when available, are shown on the product page. Estimates are not guaranteed arrival dates. Some supplier-fulfilled items may require additional processing or longer transit times. If you need an item by a particular date, contact support@modernpetinteriors.com before ordering so we can check the current estimate.

Fulfillment and tracking

We work with third-party fulfillment partners. Products may ship from locations within or outside the United States. Overseas shipments may take longer and can be affected by customs or carrier delays. Items in one order may arrive in separate packages. Tracking details are sent by email when available; each shipment may have its own tracking number.

Address changes, delays, and delivery issues

Please review your delivery address before placing an order. Contact support@modernpetinteriors.com promptly for address changes or cancellations; changes may not be possible after processing begins. If your shipment is delayed, missing, or arrives damaged, contact us with your order number so we can help resolve the issue.

For returns and refunds, please see our Return & Refund Policy.